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The Fishing Vessel Safety Designate Program
Commonly Asked Questions

This page is dedicated to answering some of the commonly asked questions we receive about the
Fishing Vessel Safety Designate training program. For any questions not answered on this page, please refer
to the Fishing Vessel Safety Designate Learners' Guide, or reach out to us from our Contact page!

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How long is each module?

Each module ranges between 20 - 45 minutes in duration.

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Is this training applicable to me?

This training is applicable to commercial fish harvesters in Newfoundland and Labrador of all fishing vessel lengths, of all crew sizes, and in both the inshore and offshore fishery.

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When does my Fishing Vessel Safety Designate certificate expire?

Your Fishing Vessel Safety Designate certificate expires after three (3) years.

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What are the requirements for passing the training program?

A minimum score of 80% for each module is required to pass the program and receive your certificate.

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What happens if I score below 80% on a module?

You can retake the module immediately or at a later date if you did not achieve a score of 80% the first time. You will be able to review the material again, or skip to the questions if you prefer. Retaking the modules will not affect your overall score.

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Why isn't my module loading correctly?

If you are having issues launching the training or your module appears to be loading incorrectly, it is likely one of two reasons:

1. You are NOT using Google Chrome as your internet browser.

We recommend using Google Chrome as your internet browser for this training. Using other browsers may cause the training to behave unexpectedly.

If you are a desktop user and need to install Google Chrome, please click on the button below.





If you are a mobile user and need to install Google Chrome, please search for Google Chrome in the app store and download the app or click on the button below.





If you are not sure which browser you are using you can find out by clicking the button below.





2. You need to clear your cache and browser history.
 

You may experience issues with your training and how it’s displayed due to information stored in your browser. If you are experiencing issues, try clearing your cache and your browser history before attempting to continue your training.
 

 

Here’s how to clear your cache and your browser history in
Google Chrome:
 

 

  • Click the Chrome menu on the browser toolbar. It may look like three lines or three dots in the top right corner.
     

  • Select Tools.
     

  • Select Clear Browsing Data.
     

  • Select the checkboxes for “Cached images and files” and “Cookies and other site plug-in data”
     

  • Use the menu at the top to select the amount of data that you want to delete. Ensure you select the “beginning of time” to delete everything.
     

  • Click Clear Browsing Data.
     

 

Here’s how to clear your cache and your browser history in Safari:
 

 

  • To clear your history from Safari, tap Settings > Safari > Clear History
     

  • To clear all cookies from Safari, tap Settings > Safari > Clear Cookies and Data
     

  • To clear other stored information from Safari, tap Advanced > Website Data > Remove All Website Data
     

 

Here’s how to clear your cache and your browser history in Firefox:
 

 

  • At the top of the Firefox window, click on the Firefox button and then select Options.
     

  • Select the Advanced panel.
     

  • Click on the Network tab.
     

  • In the Cached Web Content section, click Clear Now.
     

 

 

Note: Please ensure that you completely close and restart your browser after clearing the cache and history, in all cases.

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